Privacy Policy

Last updated: November 2025

This Privacy Policy explains how Shelley Nott Fine Art Photography (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or contact us.

1. Who We Are

Shelley Nott is a fine art photographer based in the United Kingdom, specialising in fine art photographic prints, commissions, and exhibitions.

Website: https://www.shelleynott.co.uk
Email: snn@shelleynott.co.uk

2. Information We Collect

We may collect and store the following types of personal information:

Name and contact details (such as email address or phone number)
Order or payment details (if you purchase prints or commissions)
Correspondence (emails or messages sent via our website contact form)
Website usage data (via Google Analytics and cookies)

We only collect the information necessary to respond to your enquiries, fulfil your orders, and operate our website effectively.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries or requests
Process and deliver orders
Provide order confirmations, invoices, or receipts
Maintain client records and customer service
Improve our website and user experience through analytics
Comply with legal, accounting, or tax obligations

We will never sell or rent your information to third parties.

4. Legal Basis for Processing

We process your information under one or more of the following legal bases:

Consent — when you provide information voluntarily (e.g. via the contact form)
Contract — when processing is necessary to complete a purchase or commission
Legal obligation — for record-keeping and tax purposes
Legitimate interests — for improving our website and services

5. Data Retention

We keep personal data only as long as necessary for the purposes for which it was collected, including to meet legal or accounting obligations.
Typical retention periods:

Order and client records: up to 7 years
Enquiries: up to 12 months if no ongoing relationship

6. Your Rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw consent at any time
Object to or restrict certain processing
Request a copy of your data in a portable format

To exercise your rights, contact us at snn@shelleynott.co.uk.

If you are dissatisfied with how your data is handled, you can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies and Google Analytics

Our website uses cookies and Google Analytics to help us understand visitor behaviour and improve the site.

Cookies are small files stored on your device that track preferences and activity.
Google Analytics collects anonymous data such as pages visited, time spent on site, and browser type.

You can disable cookies or adjust your browser settings to control their use. Google’s privacy policy can be viewed at https://policies.google.com/privacy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Payment details (where applicable) are processed securely through trusted payment providers, and we never store card details directly.

9. Third-Party Service Providers

We may share limited personal data with trusted third parties who help us operate our business, such as:

Payment processors (for secure transactions)
Delivery companies (for fulfilling orders)
Website hosting and analytics providers (for reliable website performance)

These providers are only permitted to use your data for the specific purpose it was shared and must keep it secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date above.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

Shelley Nott Fine Art Photography
Email: snn@shelleynott.co.uk
Website: https://www.shelleynott.co.uk